| Ø Can you accept customization? Ø Yes, send us the details and your requirement, we will give you the best price and solution. Ø Can you printing my logo on the products? Ø Yes! You just need offer the logo by CDR or AI file to us. Ø What kind of guarantee do you give? Ø We carry out testing throughout the production process and random sampling of bulk orders is carried out by our warehouse, ensuring the performance and accurate reproduction of the design. For the problems (small probability) arising in the use of lighting balloon: For the repairable situations such as parts damage: we will provide free replacement parts or you purchase parts from your local store (we bear the expense). For the non-repair situations: we will offer free replacement. Ø How much does shipping cost? Ø This one's up to you, as shipping charges are based on the package weight and shipping-box size, the distance to delivery in relation to our location, and the shipping option selected. Ø How do you start the order? Ø We will start your order after receiving the payment. we will send you videos and pictures of products’ test and packaging stage, in which your company name will also be shown on an A4 paper to ensure authenticity. Ø Attention: (1) Do not use outdoors in thunderstorm, rain, wind, snow and other bad weather. Especially in windy weather, do not use it outdoors to avoid product tearing due to excessive wind.
(2) Please use this product in open grass. Do not use on rough roads with stones or in woods. Avoid poking products with stones or sharp branches.
(3) Please keep away from fire source, high temperature equipment, corrosive liquid, so as not to damage the product.
(4) Please store the product in a cool and ventilated place, which can delay the aging of the material and prolong the service life of the product. | 
